Visitor Guidelines

What to Expect during COVID-19


Patients and visitors to Eisenhower Army Medical Center may enter our main facility at 300 E. Hospital Road from the 2nd floor lobby.

The 2nd floor lobby is on the north side of the hospital next to the Starbucks. (currently under renovation)

The 4th floor entrance located on the south side of the building (near the flag pole) is for staff only at this time.


Everyone entering the facility will be screened for respiratory symptoms and risk factors for COVID-19.

Visitor Policy


Only 1 designated visitor per patient is allowed in medical/surgical/ICU units.

•       This designated visitor is the only individual permitted in the patient care area throughout the patient’s hospital stay

•       COVID-19 positive or suspected positive patients are not allowed visitors


Check with your primary care provider or the specific clinic for visitation exceptions.

Guidelines Official Source Document


The staff at the Eisenhower Army Medical Center understands that family members play a vital role in the healing and recovery process. We respect your concerns and will provide you and your loved ones with as much information as possible regarding your condition and treatment.

All new patients are required to first register at the Patient Registration Office located on the second floor near the Pharmacy Lobby.

What to Expect

The registration clerk will:

  • Register each new patient into our healthcare application called CHCS.
  • Document any allergies the patient may have
  • Enter Patient's requested Primary Care Mgr
  • Book patient's initial appointment with PCM
  • Collect patient's health records
  • Provide Notice of Privacy Practices (NOPP)
  • Collect Third Party Insurance information
  • Correct discrepancies between CHCS and DEERS
Contact Information 



Mon - Fri: 8 a.m. - 4 p.m.


300 East Hospital Road
Fort Gordon, GA 30905